Terms of Use

Last Updated: February 19, 2026

1. Acceptance of Terms

By downloading, installing, or using the Supwell application ("App") or visiting our website at supwell.com ("Website"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the App or Website.

2. Description of Service

Supwell is a platform for runners that provides a marketplace for buying and selling running shoes, run tracking and mileage logging, training plans, community forums, and shoe reviews. Some features require a paid subscription.

3. Eligibility

You must be at least 18 years old to create an account and use Supwell. By using the App, you represent and warrant that you meet this age requirement.

4. Account Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to update it as needed.

5. Subscriptions and Payments

Supwell offers auto-renewable subscription plans to access premium features:

  • Monthly Plan: $4.99/month
  • Annual Plan: $39.99/year

Payment will be charged to your Apple ID account at confirmation of purchase. Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current billing period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the same rate.

You can manage and cancel your subscriptions by going to your Account Settings on the App Store after purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription.

6. Marketplace

Supwell provides a marketplace for users to buy and sell running shoes. Supwell acts only as a platform and is not a party to any transaction between buyers and sellers. We do not guarantee the quality, safety, or legality of items listed. Users are responsible for their own transactions.

7. User Content

You retain ownership of content you post on Supwell (posts, comments, photos, reviews). By posting content, you grant Supwell a non-exclusive, royalty-free, worldwide license to use, display, and distribute your content within the App and for promotional purposes.

You agree not to post content that is illegal, harmful, abusive, defamatory, or that infringes on the rights of others. We reserve the right to remove any content that violates these Terms.

Supwell has zero tolerance for objectionable content or abusive behavior. Content that is offensive, harassing, discriminatory, sexually explicit, or promotes violence will be removed, and the responsible user will be permanently banned. Users must agree to these terms before accessing community features.

8. Health and Fitness Data

Supwell may integrate with Apple Health, Garmin, Coros, and other fitness platforms. Data synced from these services is used solely to provide app features such as run tracking and mileage logging. We do not sell health data to third parties. See our Privacy Policy for details.

9. Prohibited Conduct

You agree not to:

  • Use the App for any unlawful purpose.
  • Impersonate any person or entity.
  • Interfere with or disrupt the App or servers.
  • Attempt to gain unauthorized access to any part of the App.
  • Post spam, fraudulent listings, or misleading content.

10. Termination

We may suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion. You may delete your account at any time through the App settings.

11. Disclaimers

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. SUPWELL DOES NOT GUARANTEE THAT THE APP WILL BE UNINTERRUPTED OR ERROR-FREE. SUPWELL IS NOT A MEDICAL SERVICE AND DOES NOT PROVIDE MEDICAL ADVICE. CONSULT A PHYSICIAN BEFORE STARTING ANY EXERCISE PROGRAM.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPWELL INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE APP.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the updated Terms. We will notify users of material changes through the App or via email.

14. Contact Us

If you have questions about these Terms, contact us at support@supwell.com.

An unhandled error has occurred. Reload ×
Reconnecting…